ITIL® Foundation IT service management training courses
We know how hard the recession has hit IT budgets. But maintaining service levels and dealing with support requests remains a fundamental aspect of any help desk’s activity. Ensure your IT support staff are delivering the best possible level of service to your organisation with a ITIL® certification in IT Service Management.
Book now for 2011 and benefit from:
- Convenient training delivered at our UK training centres, or live and online – choose the solution that best suits you and your organisation
- An industry recognised best practice accreditation from the APMG
- Understanding of the key concepts of IT service management
- Consistent terminology and definitions across departments and organisations
- Excellence in IT support and increased customer satisfaction levels
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Click here to receive more information about our ITIL® training courses or to book, contact us on 0808 178 9246 or email marketing@redtray.co.uk.
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